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Thread: Software communicating the wrong thread count causing RS232 Error

  1. #1

    Software communicating the wrong thread count causing RS232 Error

    Your software is communicating the wrong stitch count to my machine when sending the .dst file to my machine. This causes an RS232 error because the transfer times out as it is sending additional stitch count that does not exist.

    Is there a fix for this or do I need to purchase actual machine embroidery software?

  2. #2
    Dear Ernie,

    To help you better, can you please indicate what type of machine you have? Can you also please verify if you re-started the machine?

    Regards
    Threads Embroidery Software Support

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