error messge when trying to run thread software
I have registered and paid for a subscription, I installed the software but when I open it I get the following:
"Failed to connect to database error: Access denied for user "firstname.lastname@example.org (using password: YES)
What in the world does this mean, I answer ok then I get the box for logging on, but then I get the error message over and over.
Please help as I have paid for the program and want to use it.
Hi Terri Furtick, i have fixed the error, try to logging again.