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Thread: error messge when trying to run thread software

  1. #1

    error messge when trying to run thread software


    I have registered and paid for a subscription, I installed the software but when I open it I get the following:

    "Failed to connect to database error: Access denied for user "threades@ (using password: YES)

    What in the world does this mean, I answer ok then I get the box for logging on, but then I get the error message over and over.

    Please help as I have paid for the program and want to use it.

    Thank you,

    Terri Furtick

  2. #2
    Hi Terri Furtick, i have fixed the error, try to logging again.

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